Service status

A public status page for Chooza is coming soon. If the assistant isn’t answering on your store, email hello@chooza.io and we’ll look into it.

If the AI service has a short outage, the assistant asks shoppers to try again in a moment. When your plan’s limit is reached or AI spending is paused, it shows your contact options (WhatsApp, phone, email or your message form) instead of answers.