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Getting started with your AI shopping assistant

Setting up Chooza takes about ten minutes: tell it about your store, connect your products, add your store policies and contact options, match your look, and paste one script tag. You can test the assistant in your dashboard before it goes live.

Before you start

You need your store's website address and a way to share your products: a product feed link or file, or a Shopify store. The free trial lasts 14 days or 100 conversations, whichever comes first, and needs no card.

Not sure yet? Try it on your store first: type your website and chat with your own products, with no sign-up.

1. Your store

Enter your store name (shown at the top of the assistant), your website address and your platform. The assistant only runs on that website and its subdomains, like www. or shop.; you can add more addresses later in Settings.

2. Products

Choose how Chooza reads your catalog:

  • Feed link: the address of a Google Merchant, Facebook catalog or CSV feed. Chooza re-reads it automatically on your plan's schedule.
  • File upload: the same formats as a file. It stays as uploaded until you upload a new one.
  • Shopify store: enter your store address; no feed needed.

The import shows how many products were read, and lists any it skipped with the reason (a missing price or link, for example). See product feeds explained and the setup guide for your platform.

3. Store policies

Write your answers on shipping, returns, payment, warranty and store info. Each section starts from a template with [brackets] to fill in. You can skip this step, but the assistant then can't answer policy questions and offers your contact options instead. Knowledge base tips has examples.

4. Contact options

Add at least one way for shoppers to reach you: WhatsApp, phone, email, or a message form that emails you. The assistant offers these whenever it can't help, so no shopper is left stuck.

5. Appearance

Pick your accent colour, logo, launcher style and greeting. The preview updates as you change them.

6. Install

Copy your script tag and paste it into your site, once, so it loads on every page. Installing the assistant covers every platform. Then open your store and click Check installation.

Test before you go live

The Test assistant page in your dashboard lets you chat with your assistant exactly as shoppers will. Test messages never count toward your conversations.

See it on your own store

Try it on your own store: type your website and chat with 100 of your products in about a minute. Free, no sign-up; the demo is deleted after 24 hours.

Try it on your storeStart free trial